Frequently Asked Questions
Everything you need to know about your Swiss Military Hanowa timepiece.
Where are Swiss Military Hanowa watches manufactured?
All our timepieces are Swiss-made, adhering to the highest standards of precision and quality regulated by Swiss law, ensuring excellence in every movement.
What is the standard warranty period for your watches?
We offer a 2-year international warranty from the date of purchase, covering manufacturing defects and movement issues under normal use conditions.
How long does international shipping take?
Standard international shipping typically takes 5 to 10 business days. Expedited options are available at checkout for faster delivery to select regions.
What is your return policy for online orders?
We accept returns within 30 days of delivery, provided the watch is in its original, unworn condition with all protective films, tags, and packaging intact.
Are Swiss Military Hanowa watches water-resistant?
Yes, most of our models are water-resistant ranging from 5 ATM to 10 ATM. Please refer to the specific product specifications for the exact rating of your model.
How should I maintain my stainless steel bracelet?
We recommend cleaning the bracelet with a soft cloth and lukewarm soapy water periodically to remove perspiration and dirt, ensuring the longevity of the finish.